Policies

Reservations & Deposit Policy

We encourage you to make reservations well in advance. A year in advance is not too early, especially if you want to visit during peak times. To make reservations for Family Reunions or Meetings and Conferences, please contact Group Sales (groupreservations@ymcastlouis.org).

We have several levels of accommodations for individuals, families and groups. You will increase your likelihood of getting a reservation if you book well in advance and give us options for dates and accommodation types. For your convenience, you may book your reservation and check availability online.

All reservations require an advance deposit equal to the amount of one night's stay. Guests who are not YMCA members are required to pay a small additional fee. All rates are subject to change.

Cancellation Policy

If a reservation is canceled within 48 hours of the time the reservation is made, the guest may receive a full refund of deposit to the credit card.

If a reservation is canceled after 48 hours and up to 14 days prior to arrival, the deposit is 100% transferable to another stay. The guest must make a new reservation within 30 days of cancellation with arrival dates that are within 6 months of cancellation.
Reservations canceled within 14 days of arrival are non-refundable and non-transferable.

If reservations made within 14 days of the arrival date are canceled, the deposit is non-refundable and non-transferable. The 48-hour cancellation policy does not apply.

Check-In/Check-Out Times
Check-in time is 3:30 p.m. However, you are welcome to arrive prior to check-in and enjoy the facilities. If your room is clean and available, you may be able to check-in early. Checkout time is 11:30 a.m. Guests are invited to stay after checkout to enjoy the facilities, but rooms must be vacated to prepare for arriving guests. Late fees are charged at $25 per hour after 11:30 a.m.

Quiet Hours
10:00 p.m. until 8:00 a.m. There are no exceptions to this rule. All music and loud programs must end at 10:00 p.m.

Meal Shifts
You are assigned a mealtime during your stay. As we cater to many different groups and families on schedules of their own, please adhere to your assigned mealtime to prevent waiting in line for the dining room.

Alcohol Policy
Alcoholic beverages are allowed, but not sold on the grounds and may not be consumed in public areas. You may have alcohol in your room, cabin or reserved meeting room. We do not provide, transport or handle alcohol.

Smoking Policy
Our buildings and rooms are non-smoking. Smoking is permitted outside only, though not at activity areas.

Parking
After unloading luggage, please move your car to the designated parking area. Please do not park on the grass anywhere on property.

Firearms & Hunting
Both firearms and hunting is prohibited on YMCA property.

Public Boat Launch
There is a 10-hp limit on Sunnen Lake. A boat launch is available, and a fishing license is required on Sunnen Lake.

Pets
In compliance with Missouri State Law, guests are not permitted to bring pets on YMCA premises.

Financial Aid
The YMCA believes in providing services to all wishing to participate, regardless of ability to pay. Financial scholarships are made available through contributions, including those to the YMCA Partner Campaign and YMCA Endowment. The YMCA graciously thanks all its supporters. Download a financial aid application.